Reflections

Leadership Is/Does/Knows
by Lisa Marshall
A succinct description of the who, how and what of leadership

Words to Leave By
by Lisa Marshall
Written for a client who was laid off, this is a brief look at how to exit an organization with grace, dignity and real closure.

On Telling Someone They've Been Fired
by Lisa Marshall
Basic emotional hygiene for handling the difficult task of telling someone they've been “let go.” Very pragmatic and grounded.

How to Say Thank You
by Lisa Marshall
Many people in business are appallingly bad at expressing gratitude and appreciation.  Here's a short, simple “how-to.”

Talking About Changing Behavior
by Charles Feltman
Performance management is a difficult skill, and most managers and leaders don't get any training in it.  Here a few quick tips that can increase your effectiveness dramatically.

Marshall's Maxims
by Lisa and Stan Marshall
Stan Marshall was a strategic planner and marketer extraordinaire.  This came out of our conversations together, about what it took to stay sharp in an ever-changing world.

 

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